Privacy Policy

Last updated: January 1, 2025

1. Introduction

ProSellerKit ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

2. Information We Collect

Personal Information

We collect information you provide directly to us, including:

  • Name and contact information (email, phone number)
  • Company information
  • Account credentials and authentication data
  • Payment and billing information
  • Support communications

Walmart Marketplace Data

With your permission, we access and store:

  • Product listings and inventory data
  • Order information and transaction history
  • Customer data related to your sales
  • Performance metrics and analytics
  • API credentials (encrypted)

Usage Information

We automatically collect information about how you use our service:

  • Log data (IP address, browser type, pages visited)
  • Device information
  • Usage patterns and feature interactions
  • Performance and error data

3. How We Use Your Information

We use your information to:

  • Provide and maintain our service
  • Process transactions and manage subscriptions
  • Sync data with Walmart Marketplace APIs
  • Send important service notifications
  • Provide customer support
  • Improve our service and develop new features
  • Ensure security and prevent fraud
  • Comply with legal obligations

4. Information Sharing

We do not sell your personal information. We may share information in these situations:

Service Providers

  • Payment processors (Stripe) for billing
  • Cloud hosting providers (Vercel, Supabase)
  • Analytics services for service improvement
  • Customer support tools

Legal Requirements

  • To comply with applicable laws or regulations
  • To respond to legal process or government requests
  • To protect our rights, property, or safety
  • To prevent fraud or security issues

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Data Security

We implement industry-standard security measures to protect your information:

  • Encryption in transit and at rest
  • Secure API connections (HTTPS/TLS)
  • Regular security audits and monitoring
  • Access controls and authentication
  • Employee training on data protection
  • Incident response procedures

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but will notify you of any material breaches.

6. Data Retention

We retain your information for as long as necessary to:

  • Provide our service to you
  • Comply with legal obligations
  • Resolve disputes and enforce agreements
  • Improve our service

When you cancel your account, we will delete your personal information within 30 days, except where we must retain it for legal compliance.

7. Your Rights and Choices

Depending on your location, you may have the right to:

  • Access: Request a copy of your personal information
  • Correct: Update or correct inaccurate information
  • Delete: Request deletion of your personal information
  • Port: Export your data in a portable format
  • Restrict: Limit how we use your information
  • Object: Opt out of certain data processing

To exercise these rights, contact us at privacy@prosellerkit.com. We will respond within 30 days of receiving your request.

8. Cookies and Tracking

We use cookies and similar technologies to enhance your experience and understand how our service is used.

Types of Cookies We Use

Essential Cookies

These cookies are necessary for the website to function properly and cannot be disabled:

  • Authentication and session management
  • Security and fraud prevention
  • Core website functionality
  • Cookie consent preferences

Analytics Cookies

With your consent, we use Google Analytics to:

  • Understand how visitors interact with our website
  • Analyze traffic patterns and popular pages
  • Measure the effectiveness of our marketing campaigns
  • Improve our service based on usage data

Your Cookie Choices

When you first visit our website, you'll see a cookie consent banner where you can choose to:

  • Accept All: Allow all cookies including analytics
  • Reject: Only use essential cookies required for basic functionality

You can change your cookie preferences at any time by clearing your browser data and revisiting our site. You can also control cookies through your browser settings, though this may affect website functionality.

Google Analytics

If you consent to analytics cookies, we use Google Analytics to collect information about how you use our website. This data is anonymized and helps us improve our service. Google's privacy policy can be found at https://policies.google.com/privacy.

9. Children's Privacy

Our service is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by email or through our service. The updated policy will be effective when posted.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, contact us:

Email: privacy@prosellerkit.com

Address: 7345 164th Ave NE 145-464, Redmond, WA 98052 USA

Data Protection Officer: dpo@prosellerkit.com